maelorin: (Default)

(no subject)

posted by [personal profile] maelorin at 07:33am on 13/11/2005
actually, when i'm working, i'm not doing tech support. haven't for along time now - and i'm mightily glad.

i'm less involved - indeed concerned - with the technical stuff than with getting clients to focus on what they want the technical stuff to do for them. at the end of the day, few people actually need to know what a front side bus is, or how win xp integrates with the win 2k sql server.

what they really want to know is how can it/ict help them do their job or get business done ...

ms just happens to be the vendor of products most people are familiar with ... and alternatives do require the consideration of whomever is going to be supporting/maintaining them.


though the techtalk does give us something to do/read, and keeps some people occupied when they might otherwise be annoying us or the clients :)
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(no subject)

posted by [identity profile] literalgirl.livejournal.com at 06:03pm on 13/11/2005
:-)
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