Learn from the mistakes of others

UNCLE MAELORIN’S
TOP TIPS FOR WORKING WITH WEBSITES AND THE LAW

1. Be clear about the purpose of your website.


2. Think carefully about what your website needs to achieve that purpose – and that includes how you intend to market it.


3. Consider not doing things that do not directly advance your purpose.


4. Tell your audience what you are doing and why. If you cannot do that, you have not finished #1 yet.


5. Do not collect information you do not need, particularly if it has no bearing on the purpose of your website.


6. Tell your visitors who you are, what information you are or will be collecting, and why – how does it advance the purpose of your website.


7. Treat them and their information with respect.


8. Provide contact details and a clear mechanism for offering suggestions and making complaints.


9. Respond promptly and politely to your visitors.


10. If you say you will do something, do it right away – then tell your visitors about it.


11. If you are unsure about anything, find the right people and learn what you need to know.


12. If you cannot do something yourself, find the right people who can and either hire them or work with them.


13. If you have to ask a lawyer to help you fix something, you are probably in trouble.